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The alternative to paying attention to these issues is to suffer high levels of attrition among mid-life workers. Some corporations take the short-sighted view that “experienced worker” is a euphemism for “highly compensated” and therefore see little reason to make any effort to retain older employees. Enlightened organizations understand that this is a penny wise and pound foolish approach.
Adults in mid-life in particular often find this sense of work as a central component of their lives under direct assault from a business culture that undervalues personal fulfillment as an essential driver of productivity.
As everyone knows, the cost of retaining an employee is considerably lower than the cost of hiring and training his or her replacement.
I believe the next wave of workforce management for enlightened corporations will be to focus on “softer” indicators of productivity. Fulfillment,[link widoczny dla zalogowanych],[link widoczny dla zalogowanych], meaning, satisfaction, and that intangible sense that the job is about more than a paycheck are what will make all workers, in particular those in mid-life, more productive.
This may seem counter-intuitive. Force employees to take time off every so often to walk barefoot through the park. Or more substantively, strongly encourage them to pursue outside interests. Ask yourself if there is a member of your staff that sings in cabarets o
Retention programs have tended to focus on tangible rewards. Bonuses, tuition assistance, flexible working hours, concierge services, even free gourmet coffee!
Encourage employees to explore their inner needs.
Provide a safe environment to express personal needs.
Mid-career, mid-life employees are often among the most productive, skilled and dedicated in an organization. And as compensation plans tend to be more variable and results-oriented than in the past, it is less of a concern that more tenured employees earn more money just because they have been with the organization longer.
Make “renewal” a job requirement.
People work to live, but most also live to work. A study on the meaning of work conducted back in 1987 revealed a strong attachment to work as a way of life. The study found that 86 percent of people would continue working even if they had enough money never to work another day. There could be no better indication that work is not simply a matter of putting food on the table,[link widoczny dla zalogowanych], but is core to the being of most adults.
The fear of projecting weakness is a powerful undercurrent in corporate culture. Organizations that provide a safe environment to express fear and doubt and explore ways to address these concerns will defuse many potential retention challenges among employees who fear reprisal if they confide a desire to achieve more work-family balance, take off time to pursue a personal interest or take a new direction in their careers. Organizations need to make their employees feel comfortable to ask questions, confide doubts or concerns. More critically, organizations need to demonstrate they will treat these confidences appropriately and direct them toward a higher level of employee satisfaction, rather than use them as “ammunition” at the next performance review.
What has not been central to retention strategies is the soul of the mid-life, mid-career employee. So what practical measures can corporate HR and line managers take to nourish the souls of their most important employees?
Many mid-life employees are essentially satisfied with their work. They are challenged, never bored, and believe they are putting their skills to good use. Yet they may not be sufficiently introspective to understand whether they are building the deep level of career and life satisfaction required for true contentment. The challenge here is that such employees are just one wake up call away from questioning everything in their lives. Consider balance, introspection, exploration of different desires and interests, many of which are not work-related,[link widoczny dla zalogowanych], a kind of preventive medicine for the soul.